Terms and Conditions

Lavender Tackle a trading name of (Lavender Hall Fisheries Ltd) are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at [email protected]

Our Contact details:
Lavender Tackle
Lavender Hall Lane
Berkswell
Coventry
CV7 7BN

Phone: 01676530299
Email: [email protected]

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order.

We accept Paypal & the following Debit/Credit Cards, Maestro/Switch/Electron/Visa and Mastercard. We do not charge for any item until it is ready to ship.
In the event that any items are out of stock we will not charge for them and they will not be placed on back order.
We will endeavour to call you on the contact number you provide to let you know what is unavailable.

Shipping And Handling

The maximum shipping we will charge is £4.99, this is simply a flat rate if you order does not exceed £20.

Due to customs regulations we can no longer ship any liquid or powdered additives to the US or Canada.

Delivery Schedule

We pride ourselves on our delivery speed and will normally send your order within 24 hrs .

Back Orders

If item is not in stock, we will not back order for you.

Tax Charges

All the prices quoted within this site include 20% VAT.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Please note that newer versions of certain Internet Browsers may display the Padlock symbol in the address bar at the top of your screen.

Reaching Us

If you need to reach us, please email us on [email protected] alternatively, you can call on 01676 530299 (International +44 1676 530299) or write to us at:
Lavender Tackle
Lavender Hall Lane
Berkswell
Coventry
CV7 7BN

Returns Policy

If you are unhappy with any item we will gladly exchange unsuitable or unwanted products, as long as they have not been used and are returned to us in their original condition and packaging, the goods need to be returned within seven working days. Under these circumstances the return postage will be met by the customer. If we have sent incorrect goods, we will deal with the problem as fast as possible and also refund any additional postal charges occurred by the customer.
Should an item develop a fault we will do all we can to rectify the situation in a mutually beneficial manner.

Recycling Programme

If you have any old fishing line, we will recycle it for you. We work alongside the folks at the ANRLS (Anglers National Line Recycling Scheme). Please do send it to us and we will ensure that it is recycled.

Online Purchases

Qualified purchasers are still eligible to return one item of electronic equipment with each purchase of an equivalent piece of equipment. Upon ordering an item that qualifies we will supply pre addressed packaging to return the old item back to us, however under these circumstances the return postage will be paid by the customer.

Lavender Tackle will not accept hazardous waste as well as cracked or broken batteries and cracked or broken displays.

Products returned to Lavender Tackle, and the components contained therein, will be reused, recycled, recovered or disposed of as appropriate in accordance and compliance with EU and domestic legislation.

WEEE Information

The Waste Electrical and Electronic Equipment (WEEE) Directive is a Europe wide initiative which aims to prevent electrical and electronic waste arising and to encourage its reuse, recycling and recovery. It sets requirements for the collection, treatment, recycling and recovery of WEEE. Manufacturers and retailers are responsible for financing these activities and the consumer is entitled to dispose of their electrical and electronic waste without any charge

Waste products that will be classified as WEEE, are identified with a crossed out wheeled bin symbol with a date code or a solid black bar beneath it. These WEEE marked products should not be mixed with general household waste, but kept separate for the treatment, recovery and recycling of the materials used.

If consumers dispose of WEEE correctly, they will be helping to save valuable resources and to prevent any potential negative effects upon human health and the environment, of any hazardous materials that the waste may contain.

Lavender Tackle encourages all of our customers to take any waste electrical or electronic items to their nearest Local Authority civic waste site, where the waste will be accepted for its correct recovery and recycling without any charge.